An ERP (Enterprise Resource Planning) system is a type of software used by organizations (usually manufacturer) to manage and integrate important parts of their businesses. ERP systems are designed to streamline processes and information across the organization, providing a central database that supports multiple functions used by different business units. The goal is to allow information to flow seamlessly between departments, improving efficiency, decision-making, and overall performance.

An ERP system is essential for organization (usually manufacturer or trading company) by providing integrated data, streamlined processes, and insights that improve customer interactions and drive revenue growth. To explain in another way, it give a transparent view of entire operation including inventory, production, sales and finance, track-able action performed by user and management view on performance (KPI) monitoring.

WINCOM ERP fully support cloud based due to its web-based development. This means, our client will NOT required to purchase and maintain any hardware (server). With Internet, you can access all your data, manage operation and reporting. However, for client who wish to setup this in their own server (on premise), we can support as well. This flexibility is due to how to develop our ERP system, hence we can support both cloud and on premise setup.

Implementation which include training, user on-boarding is consider a project plan and it will usually takes between 4-6 months for user to perform UAT and then Go Live. The timeline depending on the complexity of the project – for example, how much data, how many integrated businesses, and overall communication efficiency over the project.

We have in-house support team, project team and Account Manager for your direct access at your fingertips. Our team ensure issue raised is to resolved as soon as possible. We utilized Helpdesk Ticketing system to monitor the issue raised by our client.

We do provide e-commerce and website development as well as general IT solution such as servers, backup, security, hardware and software. Our e-commerce solution is integrated into our ERP system to allow online order capturing. Website development is part of developing the e-Commerce site. Please check our e-commerce’s service page for more information.

Yes, you can. For ERP, you can select the module you find work best for your business. Or if you only want e-Commerce solution, website development or IT solution, you may let us know. We will always assess your requirement and provide you an idea how it looks like before you even make any payment. We see this as our value for our prospect and client in long run.

Yes, you may. We have direct integration with accounting system, so you can use the same accounting system you familiar with. Otherwise, you may use our Accounting system as well. The choice is yours.

WINCOM ERP is distinguished by its specific focus on the needs of manufacturers in Malaysia, Singapore, and Brunei, developed and supported locally to understand regional business practices. Our system is uniquely flexible, allowing you to choose between a secure cloud-based deployment or an on-premise installation. Furthermore, we offer seamless integration with your existing accounting software, ensuring you don't have to abandon a system you already trust. We provide a complete, cost-effective solution that combines robust ERP functionality with dedicated local support.

Yes, absolutely. WINCOM is designed to offer affordable and scalable ERP solutions specifically for SMEs. You can begin by selecting only the modules that your business currently needs, allowing you to manage costs effectively. As your business grows, you can easily add more modules and functionalities, making WINCOM a solution that evolves with you.

WINCOM ERP is a specialized solution built to manage the complexities of various manufacturing sectors. While our system is adaptable for many manufacturing types, we encourage you to contact our team to discuss your specific industry and business requirements. This allows us to demonstrate how WINCOM can be tailored to solve your unique operational challenges.

Our ERP system improves efficiency by creating a 'single source of truth' for your entire operation. It breaks down silos between departments, allowing inventory, production, sales, and finance data to flow seamlessly. This provides a transparent, real-time view of your business, enabling better decision-making, eliminating manual data entry, and providing management with clear KPI dashboards to monitor performance.

Yes. WINCOM provides an integrated e-commerce and website development solution. This is designed to work directly with our ERP system, allowing you to automatically capture online orders and feed them directly into your inventory, sales, and fulfillment processes, eliminating manual order entry and reducing errors.